Online school management system | School ERP software | web based school management | cloud school ERP| online school management| Online collage management system

FAQ/HelpDesk

FAQ

Who can use Cloud school ERP?

Cloud school ERP is a solution for all types and all size of academic establishments . Full time School, Colleges and Universities can use Cloud School ERP as well as very much suitable to part time / afternoon academies.

What is Cloud school ERP?

Cloud school ERP is an advanced next generation School / College Management Software based on cloud technology. Cloud school erp is complete all-in-one school/college management solution to run their daily operations and drive comprehensive e-communication between staff & with parents. Cloud school ERP comes as fresh gust of air, with a promise to user in Smart Technology in all attributes of 21st education. It opens a wide vistas that will change education management is done in Schools / Colleges by bringing a futuristic SMART solution on to mobile touch screens and computer monitors.

Who can login to Cloud school ERP?

Cloud school ERP has been developed keeping in mind all user types attached with school one or another way. There is login for Chairman to manage multiple institutes, Principal, Teachers, Accounts, Librarian, Transportation officer, Other school Staff, Parents and Students.

Why choose Us Cloud school ERP?

We present an easily approachable,user-friendly and dynamic school management software that benefits for academic excellence.

We reduce administrator workload in Cloud school ERP?

Providing full automation of all the functions of school administration and achieves the goal of paperless administration.

HelpDesk

Student support made easier and centralized

The IT support departments at many schools, colleges, and universities don’t have a centralized ticket management system. End-users rely on disparate resources for contacting and interacting with the support team such as phone, chat, email, and in-person requests. This makes it difficult for IT teams to accurately log tickets, normalize data collected in different formats to the  work on the tickets.

How Web Help Desk supports educational institutions

Deliver on-time support to students and faculty on your campusesEstablish seamless communication between end-users and IT pros via a centralized Web interfaceBuild a knowledge base to provide self-resolution options to students and other IT end-usersDiscover and manage all IT assets at all your sites and campusesSave considerable time managing tickets and have more time for actual support tasksImprove the productivity and quality of customer support

Helping students and faculty help themselves

IT teams are able to add tech tips, FAQs, and KB articles for centralized knowledge management
End-users have more options for self-service/self-resolution from FAQs and self-service tips that are dynamically shown as self-resolution options in the ticketing portal

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